Where can our service improve?
An initial diagnostic reviews strengths and areas for improvement, with a personalised action plan. It is a separately scoped advisory service.
Explore the initial diagnosticPALACE STATUS · PALACE@sea
Exceptional places.
Excellence in service.
Assess the guest experience of your villa or superyacht. Identify priorities for your team, or explore eligibility for the PALACE STATUS distinction.
Start with a short enquiry. No application file or payment is needed at this stage.
A useful starting point
Choose the question you want to answer.
Could our property qualify?
Explore the villa or yacht criteria. A documented application, on-site assessment and commission review determine the distinction.
Understand the award processWhat does our team need?
Discuss targeted training or coaching against the priorities you have identified. Select the relevant scope before committing.
Review optional trainingA clearer conversation about service.
For owners
Explore how design, service, cuisine and daily operations contribute to the guest experience. An initial diagnostic can turn observations into priorities for improvement.
For captains & managers
Bring your operational knowledge into the discussion. Define the team involvement, timing and scope of any visit before scheduling it.
For brokers & advisers
Ask for confirmation of a property’s current distinction and its scope before referring to it in a recommendation. Past press coverage alone does not establish current status.
From enquiry to a clear proposal
01
Tell us your objective
Choose eligibility, an initial diagnostic, team training or status verification. Introduce yourself; detailed property records can follow later.
02
Agree the scope
Before booking, clarify deliverables, participants, timing, fees, expenses and confidentiality in writing.
03
Follow the right pathway
Advisory work leads to the agreed deliverables. A distinction requires its own assessment and a separate commission decision.
An assessment-led distinction.
Founded by Gianni Angelini, PALACE STATUS examines the property and the service delivered by its team. Purchasing coaching does not guarantee an award.
Method & independenceReferences with context.
Read the published accounts of Villa del Mare and M/Y Sunrays. These are historical references; current status is verified separately.
View the distinction archiveLooking for specialist suppliers?
Supplier enquiries and introductions have a separate programme and scope.